Fees in Santa Fe
For hotel visits, Santa Fe is in Zone B. House calls have their own Santa Fe fee. Amounts in Mexican pesos, per visit:
| Service | Standard | After-hours | Holiday |
|---|---|---|---|
| Santa Fe clinic (by appointment) | $1,800 | — | $2,500 |
| Hotel visit | $3,000 | $4,500 | $6,000 |
| House call | $2,100 | $4,000 | $5,000 |
The fee depends on the time and day, and is confirmed when you request the visit; holidays are arranged via WhatsApp only. Standard, after-hours and holiday times are in the fees section, with the same fees.
Deposit and cancellation. Hotel visits need no deposit: they are paid directly to the doctor, in Mexican pesos. House calls are requested via WhatsApp and confirmed with a bank transfer of $1,050, 50% of the standard fee. The rest, and the difference for after-hours or holiday visits, is paid to the doctor at the visit. If you cancel at least 3 hours in advance, the deposit is refunded; with less than 3 hours' notice, or if you are not at the address at the agreed time, it is non-refundable.
Santa Fe clinic, after work
The clinic sees patients by appointment Monday to Friday 5–8 pm (the 8:00 pm slot is for follow-up visits only) and Saturday 11 am–3 pm, hours that suit people who work in the area. The clinic is at Briyam Coworking Médico, Santa Fe location: Vasco de Quiroga 3900, Torre B, piso 5, Santa Fe, Cuajimalpa, CDMX. Your appointment is confirmed once you pay the 50% deposit online by card ($900 of $1,800); the rest is paid at the clinic. After booking, send a WhatsApp to +52 595 109 3969. If you cancel at least 3 hours in advance, your deposit is refunded; with less than 3 hours' notice, or if you do not attend, it is non-refundable.
If your visit does not need a physical examination, such as a follow-up or a question about a treatment, telemedicine by video call is also available.
How long it takes to arrive
Subject to availability, the estimated arrival time in Santa Fe is about 1 hour 50 minutes, due to distance and traffic; it may be shorter. When you book, send a WhatsApp to +52 595 109 3969 and you will be given an estimated time.
If you are at a hotel or in a building with controlled access, let the front desk know you are expecting the doctor.
What the doctor can help with
Outpatient general medicine for mild conditions, such as respiratory infections without trouble breathing, gastroenteritis without warning signs or minor cuts. When treatment is indicated, you receive a written prescription; see the Mexico City pharmacy guide. It does not replace a hospital: see when to go to the ER.
Frequently asked questions
Can I visit the Santa Fe clinic after work?
Yes. The clinic sees patients by appointment Monday to Friday 5–8 pm (the 8 pm slot is for follow-up visits only) and Saturdays 11 am–3 pm. It is at Briyam Coworking Médico, Santa Fe location: Vasco de Quiroga 3900, Torre B, piso 5, Santa Fe, Cuajimalpa, CDMX. Book online at cal.com/drcjortegaarenas: the visit costs $1,800 MXN, and your appointment is confirmed when you pay the $900 MXN deposit by card.
Why does it take longer to reach Santa Fe?
Because of distance and traffic, the estimated arrival time in Santa Fe is about 1 hour 50 minutes; it may be shorter. When you book, send a WhatsApp to +52 595 109 3969 and you will be given an estimated time. If your visit does not need a physical exam, such as a follow-up or a question about a treatment, you can also choose a telemedicine visit by video call.
How do I request a visit at my hotel or home in Santa Fe?
Send a WhatsApp to +52 595 109 3969. A hotel visit costs from $3,000 MXN at standard hours and is paid to the doctor, with no deposit. A house call costs from $2,100 MXN and is confirmed with a bank transfer of $1,050 MXN, 50% of the standard fee; if you cancel at least 3 hours in advance, it is refunded. If your building has access control, let the front desk know you are expecting the doctor.